PRIVACY

Your privacy is respected by us. Mondzorg Breestraat is committed to safeguarding your privacy as effectively as possible and will handle the information you provide to us with confidentiality. When processing personal data, we comply with the applicable laws and regulations regarding privacy. In this privacy and cookie statement, we inform you about how we handle your data.

CATEGORIES OF PERSONAL DATA
By using our website and the services available on it, you provide us with certain information. This also occurs in our practice as part of the execution of the treatment agreement. We only store and use personal data that you have directly provided to us, or where it is clear at the time of submission that the data is intended for us to process. Depending on the service you use, we may collect the following data:

Name and address details and contact information
Gender
email address
Telephone number
medical data
Health insurance details
Citizen service number
Healthcare providers we need to contact in connection with your treatment.

LEGAL BASIS FOR DATA PROCESSING
We are only permitted to process your personal data lawfully if we do so on the basis of a legal ground. We process your personal data because it is necessary for the performance of the agreement between you and us, as set out in Article 6(1)(b) of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our patients about news or changes in our services. This legal basis is established in Article 6(1)(f) of the GDPR.

PURPOSES OF DATA PROCESSING
The personal data we collect is used for the following purposes:

Creating a patient record
Creating a medical file
Scheduling an appointment
Performing a treatment
Sending invoices
Referring to other healthcare providers, such as an oral surgeon or dental technician

DISCLOSURE OF YOUR DATA TO THIRD PARTIES
We will generally only disclose your personal data to third parties if you have given your consent. Disclosure of data without your consent will occur if it is necessary to fulfil the agreement between you and us or if a legal obligation requires us to do so.

Retention Periods
The retention period refers to the length of time that personal data or records are kept by an organization. For medical records, this is typically determined by legal requirements or professional guidelines. In the context of healthcare, the data must be stored for a specified period to ensure proper treatment, legal compliance, or reference. For example, under the Medical Treatment Agreement Act (WGBO) in the Netherlands, medical records are retained for a period of 15 years.

Security Measures
To protect your data as effectively as possible, we have implemented appropriate security measures. We use strong firewalls and virus protection, which we update regularly as part of our information security standards. Within the practice, we have developed and implemented a privacy policy to ensure the secure handling of your personal data.

References to Third-Party Websites
To assist you, we have included links to third-party websites on our website. Please be aware that when you visit these websites, the privacy statements and terms of use of these third parties will apply. We recommend that you read the privacy statements of these websites before using them further.

USE OF COOKIES
To ensure the functionality of our practice website, we use cookies. Cookies are small files that are automatically stored on a visitor’s device (such as a PC, tablet, or smartphone) when visiting a website. This happens via the web browser on the device. There are different types of cookies. We use analytic cookies to analyze how our website is used by visitors and to make improvements based on this data.

Through our website, cookies are placed by the American company Google as part of the Analytics service. We use this service to track and receive reports on how visitors use the website. We do not use this service for logged-in users. We have not allowed Google to use the collected Analytics information for other Google services, and we ensure that IP addresses are anonymised. The information collected by Google is transferred to and stored on servers in the United States.

We have entered into a data processing agreement with Google. The information collected by Google is anonymised as much as possible. We do not have control over the use of the data by Google and/or third parties. Google may provide this information to third parties if required by law, or to the extent that third parties process the information on behalf of Google. Google complies with the privacy principles and is certified under the Privacy Shield framework of the U.S. Department of Commerce and the European Commission. For more information about this data processing, you can read Google’s privacy statement. In your browser, you can adjust the settings regarding the use of cookies if desired. You can also manually delete cookies. You can find more information about this in the manual of your browser.

YOUR RIGHTS
When you have provided us with personal data, you have various rights that you can exercise. You have the right to access, rectify, and delete your data. You can also request that we transfer your data to you or another party, or limit the processing of your data. Additionally, you are free to object to the processing of your data. You can also withdraw your consent for data processing at any time. You can submit your request to us by sending an email to info@tandartspraktijkmaresingel.nl or by contacting us by phone at 071 5130 405. We strive to respond to your request within 14 working days.

Filing a Complaint with the Data Protection Authority
If you believe that your privacy rights have been violated or that your personal data is not being processed in compliance with applicable laws, you have the right to file a complaint with the relevant data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority). You can contact them through their website for further information on how to file a complaint here.

Changes to this Privacy and Cookie Statement
We reserve the right to amend this privacy and cookie statement. Any changes will be announced on our practice website. We therefore recommend that you regularly review this statement so that you are aware of any updates.

OUR CONTACT INFORMATION
If you have any questions or comments after reading this privacy and cookie statement, you can contact us using the details below: Mondzorg Breestraat Breestraat 58a, 2311 CS, Leiden Phone number: [071 5130 405] 071 5130 405.